FAQ
Frequently Asked Questions (FAQ)
💅 What are NovaClaws press-on nails made of?
All NovaClaws nails are handmade using high-quality soft gel and salon-grade materials. Each set is crafted to be durable, reusable, and gentle on your natural nails.
📦 How long does shipping take?
Processing takes 3–5 business days. After shipping, most orders arrive in 7–14 business days depending on your location.
For full details, visit our Shipping Policy.
🔁 Do you accept returns or exchanges?
Due to hygiene and the handmade nature of our products, all sales are final.
We only offer replacements for items that are defective or damaged upon arrival.
Read our Return Policy for more.
📐 How do I know what size to order?
Each NovaClaws set includes 10 nails (one for each finger) in your chosen size: Small (S), Medium (M), or Large (L).
To get the perfect fit, please refer to our Nail Sizing Guide for exact width measurements and how to measure your nails at home.
🕒 How long do they last?
With proper prep and adhesive:
- 7–14 days with nail tabs
- Up to 3–4 weeks with nail glue (especially if UV-cured)
And yes — they’re reusable!
💧 Are they waterproof?
Yes! Our nails are water-resistant for daily wear — including hand-washing, showering, and light chores.
We recommend avoiding long exposure to hot water to extend wear time.
🌍 Do you ship internationally?
Absolutely! We ship worldwide. If your country is not available at checkout, email us at info@novaclaws.com, and we’ll help you place your order.
🧴 How do I remove the nails?
Soak your hands in warm water and oil to loosen nail tabs, or use acetone remover if glue was used.
Never pull the nails off — we include a removal guide with every order.
📧 How can I contact you?
Email us at info@novaclaws.com. We typically respond within 24 hours on business days.